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What type of documentation should be requested if a non-conformance is observed but claimed to be approved?

  1. A verbal assurance from the contractor

  2. Written documentation of the approval

  3. Confirmation from the owner

  4. Approval from the building official

The correct answer is: Written documentation of the approval

When a non-conformance is identified during a project and there is a claim that it has been approved, it is crucial to obtain written documentation of that approval. This type of documentation serves several purposes: 1. **Clarity and Accountability**: Written approval ensures that there is a formal record of the decision made, including the context and circumstances under which the non-conformance was accepted. This clarity helps in understanding the acceptance of deviations from the original plans or specifications. 2. **Reference for Future Actions**: Having a documented approval allows all parties involved in the project to refer back to it if any disputes arise or if further clarifications are needed regarding the non-conformance status in the future. 3. **Compliance with Standards**: Many building codes and project requirements mandate documentation of approvals to maintain a traceable and accountable construction process. This is essential for inspections and future audits. 4. **Risk Management**: Written documentation mitigates risks by providing a tangible record that can be reviewed and verified by project stakeholders, including inspectors and regulatory officials. Other options, such as verbal assurances or informal confirmations, lack the reliability and permanence of written documentation. Confirmation from the owner or approval from the building official, while potentially useful, may not suffice as a